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Privacy Policy

Introduction

brainymonkey.ai s.r.o. („Company“, „we“, „us“, or „our“) is committed to protecting the privacy of its users, partners, and customers. This Privacy Policy explains how we collect, store, process, and share information when you access or use our AI-powered platform and related services („Services“).

Your privacy is important to us, and we are dedicated to complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

By using our Services, you consent to the collection and use of your data as described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When using our platform, you may provide us with personal data such as:

  • Full name, company name, and job title.
  • Email address, phone number, and contact details.
  • Billing and payment information.
  • Account credentials and login details.

1.2 Technical and Usage Data

When you interact with our platform, we automatically collect technical data, including:

  • IP address and device identifiers.
  • Browser type and operating system.
  • Access times and visited pages.
  • Cookies and tracking technologies (see section 5).

1.3 Data from Third Parties

We may receive additional information from third-party partners or integrated platforms, such as AI model providers or analytics services.

2. How We Use Your Information

We use collected information to:

  • Provide, operate, and enhance our AI-powered services.
  • Improve the performance and usability of our platform.
  • Respond to customer inquiries and support requests.
  • Process transactions and ensure accurate billing.
  • Detect and prevent fraud, abuse, and security risks.
  • Comply with legal requirements and industry regulations.

Your information will never be sold to third parties. We only share data with trusted partners under strict confidentiality agreements.

3. Data Storage and Security

We take appropriate security measures to protect your data, including:

  • Encryption of sensitive data in transit and at rest.
  • Strict access controls to prevent unauthorized data access.
  • Regular audits and security assessments.
  • Compliance with GDPR and other privacy regulations.

Despite our best efforts, no method of data transmission over the Internet is completely secure. We encourage users to follow best security practices, including strong passwords and account monitoring.

4. Your Rights and Choices

Under GDPR and other applicable laws, you have the following rights:

  • Access and Portability – Request a copy of your personal data.
  • Correction – Update inaccurate or incomplete information.
  • Deletion – Request the deletion of your data in certain cases.
  • Objection – Object to data processing for specific purposes.
  • Restriction – Request limited processing of your data.
  • Withdraw Consent – Withdraw consent for marketing communications.

To exercise any of these rights, contact us at heller@brainymonkey.ai. We will respond to your request within a reasonable timeframe.

5. Cookies and Tracking Technologies

We use cookies and tracking technologies to:

  • Improve website functionality and user experience.
  • Analyze website performance and traffic patterns.
  • Provide personalized content and recommendations.

You can manage cookie preferences through your browser settings.

6. Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in regulations or business operations. We will notify users of significant changes via email or a notice on our website.

7. Contact Information

For any questions regarding this Privacy Policy, please contact:

brainymonkey.ai s.r.o.
Husovo náměstí 50, Klatovy III, 339 01 Klatovy
IČO: 21466955
Email: heller@brainymonkey.ai